SuperBot FAQs

Can I customize the flow of conversation in SuperBot?
Absolutely! SuperBot is highly customizable. You can design the conversation flows to align with your business needs and ensure that it provides the best ex...
Fri, 6 Oct, 2023 at 2:38 PM
What kind of support can I expect after deploying SuperBot?
We offer 24/7 customer support to assist you with any queries or issues you might encounter. Our dedicated team is always ready to help you make the most of...
Fri, 6 Oct, 2023 at 2:39 PM
How does SuperBot handle complex queries?
SuperBot is equipped with advanced NLP capabilities, allowing it to understand and respond to complex queries effectively. If a query is beyond its scope, i...
Fri, 6 Oct, 2023 at 2:40 PM
Can I get insights and analytics on the calls handled by SuperBot?
Yes, the SuperBot customer managers provide detailed analytics and insights on all conversations. You can monitor success rates, user feedback, AHTs and mor...
Fri, 6 Oct, 2023 at 2:41 PM
How does SuperBot differ from other AI-powered voice agents in the market?
SuperBot stands out due to its advanced AI capabilities, multilingual support, vast integration support, domain-specific language models, scalability, custo...
Fri, 6 Oct, 2023 at 2:42 PM
Can SuperBot be used for inbound as well as outbound calls?
Yes, SuperBot is versatile and can handle both inbound and outbound calls efficiently, ensuring seamless communication with your customers.
Fri, 6 Oct, 2023 at 2:43 PM
What is the setup time for SuperBot?
The setup time for SuperBot is minimal. For our templatized agents, you can start using SuperBot within 2 working days. For any custom requirement, after du...
Fri, 6 Oct, 2023 at 2:44 PM
Can SuperBot handle high call volumes during peak hours?
SuperBot is designed to scale and can handle high call volumes effortlessly, ensuring that no call goes unanswered even during peak hours.
Fri, 6 Oct, 2023 at 2:45 PM
How do I provide feedback or suggestions for SuperBot?
We value your feedback!  You can reach out to us directly via our contact details or through the feedback section on our website. Your insights help us impr...
Fri, 6 Oct, 2023 at 2:47 PM
Can SuperBot make international calls?
Yes, SuperBot is fully capable of placing an international call. However, international calls are only applicable to certain countries and not all. For more...
Fri, 6 Oct, 2023 at 2:49 PM