No, SuperBot is not an IVR Agent, which can only take DTMF inputs of pressing a button or choosing a number to proceed. SuperBot has been built using AI and NLP, which makes it capable of understanding customised queries, responses and can respond accordingly in 10+ languages.
Is SuperBot an IVR agent? Print
Created by: Aayush Saxena
Modified on: Tue, 19 Apr, 2022 at 11:10 AM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.